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EMERGENCY
Emergency Contact Information

Emergency Contact Information

AusSAR Rescue Co-ordination Centre (RCC) 24 Hour emergency contact numbers:


Maritime

1800 641 792 or

+612 6230 6811

 

Aviation
1800 815 257 or

+612 6230 6899

 

FAX

1800 622 153

 

General inquiries may be directed to:
Telephone: (02) 6230 6811
Facsimile: (02) 6230 6888

 

Postal Address:
AMSA
GPO Box 2181
Canberra
City ACT 2601  

 

 

Emergency Procedures 

  

Distress Signals

Use of the distress signal indicates that a ship, aircraft or person is threatened by grave and imminent danger and requires immediate assistance. The radiotelegraphy distress signal consists of the group SOS(SOS), transmitted as a single character. The radiotelephony distress signal consists of the word 'MAYDAY'.

Distress Call and Message 

The distress call consists of: 

 

1

the distress signal sent three times; 

 

2

the words 'THIS IS' or 'DE'; and 

 

3

the callsign or other identification of the station in distress, sent three times. 

 

 

The distress message consists of: 

 

1

the distress signal SOS (radiotelegraphy) or MAYDAY (radiotelephony); 

 

2

the name, or other identification, of the station in distress; 

 

3

particulars of its position; 

 

4

the nature of the distress and the kind of assistance required; and 

 

5

any other information which might be of assistance. 

 

  

 

Obligation to Accept Distress Traffic

A distress call or message has absolute priority over all other transmissions and may be heard on any frequency. Consequently, operators in the amateur service should be prepared to accept such traffic at all times.

When a distress call is heard, you must: 

 

1

immediately cease all transmissions; 

 

2

continue to listen on the frequency; and 

 

3

record full details of the distress message (the information should be recorded in writing and, if possible, by tape               recorder). 

 

 

If a distress message is received, defer acknowledgement for a short interval to see if the message has been received by a station better placed to render assistance. If the distress message is not acknowledged within a reasonable time, the amateur operator is obliged to assist. 

Notifying Appropriate Authority 

After acknowledging or attempting to acknowledge receipt of the distress message, you should immediately forward details of the distress situation to: 

 

1

for land based distress situations - the nearest police station; 

 

2

for air or sea based distress situations - AusSAR Rescue Co-ordination Centre, Canberra , ACT. The telephone number for Aviation Rescue services is 1800 815 257 and Maritime Rescue services is 1800 641 792. These lines are open 24 hours;  

or 

 

3

any other appropriate authority.

 

        

 

You should resume listening and keep the respective authority informed of any developments. Any assistance practicable should be given until cessation of distress traffic is announced (by means of the operating signals ' QUM ' in radiotelegraphy or 'SEELONCE FEENEE' in radiotelephony), or until you are advised that assistance is no longer required.

Urgency Signals

In cases where the use of the distress signal is not fully justified, the 'URGENCY' signal may be used. In Morse radiotelegraphy, the urgency signal consists of three repetitions of the group 'XXX' , sent with the letters of each group and the successive groups clearly separated from each other. It shall be transmitted before the call.

In radiotelephony, the urgency signal consists of the group of words 'PAN PAN' , each word of the group pronounced as the French word 'panne'. The urgency signal shall be repeated three times before the call. 

The urgency signal has priority over all other transmissions except distress. All stations hearing an urgency signal should: 

 

1

ensure that they do not cause interference to the transmission of the message that follows; and 

 

2

be prepared to assist if required. 

 

     

 

 

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Page last revised 20 April, 2013  
 

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